Haloocom is primarily designed around the concept of workplace mobility. The brand has created unique innovations and product launches that have resonated with the business community and has led to unparalleled response and demand from the market.
Mobility is changing the way that things work throughout the business landscape regardless of the size. For instance, 67% of SMBs have strongly agreed that mobile solutions have changed the way they do business, according to a report from SMB group. This is not surprising as apart from the obvious benefits of letting employees work from any place, Mobile business communications also enable paperless workflow, improvement in data accuracy, ability to detect inefficiencies in the workplace, unifying all communication platforms among various other advantages.
Seeing the potential in Artificial Intelligence in enterprise communication, Haloocom has moved quickly to incorporate it into their products. Haloocom Applications can automatically detect any threats in the system, diagnoses and troubleshoots them on a real-time basis, identifies sources of inefficiencies, answers oft-repeated queries from customers and streamlines the communication process to provide a wholesome experience to its clients. Clients have reported an average 2X increase in Operational efficiency.
Haloocom has also rolled out the beta version of NLP BoT – ANI based Contact center solution (Voice detection enabled Customer Service Response System) and has already gained a lot of interest within their existing clients.