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Welcome Readers! This is the place where you will find all the updates about Haloocom and also about the Telecom market. If you wanna stay updated, this is the right place for you. Happy Reading!!!

Call Center Software Explained

Call Center Software Explained

 Call Center Software is a type of customer service software that helps customer agents access the right information at the right time. It helps you integrate your telephonic infrastructure with other office applications. Talking to customers via phone is the most...

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Call Center Dialer Explained

Call Center Dialer Explained

 A call center dialer is a telephonic software that completely automates calling a set of telephonic numbers. The software completely eliminates the need for manual dialling and optimises outbound outreach process for your agents. Whether your’s is a large enterprise...

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Computer Telephony Integration (CTI) Benefits

Computer Telephony Integration (CTI) Benefits

 The network integration of computer and telephone networks is known as Computer Telephony Integration (CTI). In the past, trunk-based PBX systems and Computer nodes were incompatible with each other, thus forming two separate information sources with no scope of...

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Surprising IP PBX Features that you can Benefit from

Surprising IP PBX Features that you can Benefit from

A Private Branch Exchange is the spine of most modern businesses around the world. All the calls and communications go through the business telecommunication systems that have been set in place. Making reliability and quality specifications the most important criteria...

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Case Study: CNN News18 Election Counting Day

Case Study: CNN News18 Election Counting Day

Summary CNN News18, India’s largest English News channel, was the only channel in India to cover all the counting centers during the 2019 election season. Making its general election counting broadcast the fastest and most reliable. To enable this feat, CNN News 18...

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Campus Communication Now Made Easy by Haloo Campus

Campus Communication Now Made Easy by Haloo Campus

Haloocom has now launched Haloo Campus “Smart Campus Communication System”. Haloo campus is specially designed for Schools, Colleges and Universities. Our Smart Campus Communication Module is designed to meet the following objectives: 100% Mobility for Instant and...

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VOIP Telephony in India- Finally Gets a Nod

VOIP Telephony in India- Finally Gets a Nod

Indian governments highest Telecom related decision-making body – The Telecom Commission has finally accepted the recommendations made by TRAI on the regulatory framework for VoIP/internet telephony in India. This is a big boost for many brands & users allowing...

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What is an IP PBX? -(Complete Definitive Guide)

What is an IP PBX? -(Complete Definitive Guide)

IP PBX (Internet Protocol Private Branch Exchange) In short, IP PBX is a central switching system for phone calls, video calls, email, fax, instant messaging, conferencing solutions, SMS, and mobile telephony within a business. The PBX handles internal traffic between...

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How Amazon is targeting 15 Seconds Response time with May Day

How Amazon is targeting 15 Seconds Response time with May Day

 Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single-click support solution that lets users work with a remote tech...

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