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Welcome Readers! This is the place where you will find all the updates about Haloocom and also about the Telecom market. If you wanna stay updated, this is the right place for you. Happy Reading!!!

How does a Predictive Dialer work?

How does a Predictive Dialer work?

  Predictive Dialers are a kind of Automatic Dialer systems that dials up a set of numbers and connects your agents to a set of numbers that have real people on the other side. This saves a whole lot of time for your agents, as they no longer have to deal with...

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Call Center Software Explained

Call Center Software Explained

  Call Center Software is a type of customer service software that helps customer agents access the right information at the right time. It helps you integrate your telephonic infrastructure with other office applications. Talking to customers via phone is the...

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Call Center Dialer Explained

Call Center Dialer Explained

  A call center dialer is a telephonic software that completely automates calling a set of telephonic numbers. The software completely eliminates the need for manual dialling and optimises outbound outreach process for your agents. Whether your’s is a large...

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Computer Telephony Integration (CTI) Benefits

Computer Telephony Integration (CTI) Benefits

  The network integration of computer and telephone networks is known as Computer Telephony Integration (CTI). In the past, trunk-based PBX systems and Computer nodes were incompatible with each other, thus forming two separate information sources with no scope...

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Surprising IP PBX Features that you can Benefit from

Surprising IP PBX Features that you can Benefit from

A Private Branch Exchange is the spine of most modern businesses around the world. All the calls and communications go through the business telecommunication systems that have been set in place. Making reliability and quality specifications the most important criteria...

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Case Study.: CNN News18 Election Counting Day

Case Study.: CNN News18 Election Counting Day

Summary CNN News18, India’s largest English News channel, was the only channel in India to cover all the counting centers during the 2019 election season. Making its general election counting broadcast the fastest and most reliable. To enable this feat, CNN News 18...

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Campus Communication Now Made Easy by Haloo Campus

Campus Communication Now Made Easy by Haloo Campus

  Haloocom has now launched Haloo Campus “Smart Campus Communication System”. Haloo campus is specially designed for Schools, Colleges and Universities. Our Smart Campus Communication Module is designed to meet the following objectives: 100% Mobility for Instant...

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VOIP Telephony in India- Finally Gets a Nod

VOIP Telephony in India- Finally Gets a Nod

  Indian governments highest Telecom related decision-making body – The Telecom Commission has finally accepted the recommendations made by TRAI on the regulatory framework for VoIP/internet telephony in India. This is a big boost for many brands & users...

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What is an IP PBX? -(Complete Definitive Guide)

What is an IP PBX? -(Complete Definitive Guide)

  IP PBX (Private Branch Exchange) In short, IP PBX is a central switching system for phone calls, video calls, email, fax, instant messaging, conferencing solutions, SMS, and mobile telephony within a business. The PBX handles internal traffic between stations...

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How Amazon is targeting 15 Seconds Response time with May Day

How Amazon is targeting 15 Seconds Response time with May Day

Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single-click support solution that lets users work with a remote tech support representative to solve problems with their tablets.

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