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Welcome Readers! This is the place where you will find all the updates about Haloocom and also about the Telecom market. If you wanna stay updated, this is the right place for you. Happy Reading!!!

Connect 4.0 – SMARTER > FASTER > FUTURISTIC

Connect 4.0 – SMARTER > FASTER > FUTURISTIC

Haloocom has launched the 4.0 version of its Popular Contact Center Application. This Product is the result of thorough research with the Industry Leaders & deep dive analysis on Global Contact Center Market Needs. Haloocom spent months doing research & used...

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Customer Service at all NEW HIGH

Customer Service at all NEW HIGH

Gone are the days, when the only option for a Customer to register his/her complaint was via a 24x7 support line. Today, with Haloocom’s Complaint Management Solution, there are multiple ways to register a complaint: SMS EMAIL Call Social Media Mobile App Haloocom’s...

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Case Study: Salesforce CRM and Haloocom Integration

Case Study: Salesforce CRM and Haloocom Integration

  BUSINESS SCOPE For most businesses, their most valuable and important asset is their customer. A well known rapidly growing organization which is centrally servicing a fleet of eminent academic brands that are on-board to fuel their presence in the education...

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Case Study: Emergency Medical Services

Case Study: Emergency Medical Services

  Emergency Medical Services (EMS) SUMMARY Emergency medical services (EMS) was originated with the passionate individuals and organizations desirous of changing the “transport vehicle concept of ambulances” to “lifesaving emergency medical transportation,” for...

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How does a Predictive Dialer work?

How does a Predictive Dialer work?

Predictive Dialers are a kind of Automatic Dialer systems that dials up a set of numbers and connects your agents to a set of numbers that have real people on the other side. This saves a whole lot of time for your agents, as they no longer have to deal with dead...

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Call Center Software Explained

Call Center Software Explained

  Call Center Software is a type of customer service software that helps customer agents access the right information at the right time. It helps you integrate your telephonic infrastructure with other office applications. Talking to customers via phone is the...

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Call Center Dialer Explained

Call Center Dialer Explained

  A call center dialer is a telephonic software that completely automates calling a set of telephonic numbers. The software completely eliminates the need for manual dialling and optimises outbound outreach process for your agents. Whether your’s is a large...

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Computer Telephony Integration (CTI) Benefits

Computer Telephony Integration (CTI) Benefits

  The network integration of computer and telephone networks is known as Computer Telephony Integration (CTI). In the past, trunk-based PBX systems and Computer nodes were incompatible with each other, thus forming two separate information sources with no scope...

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Surprising IP PBX Features that you can Benefit from

Surprising IP PBX Features that you can Benefit from

A Private Branch Exchange is the spine of most modern businesses around the world. All the calls and communications go through the business telecommunication systems that have been set in place. Making reliability and quality specifications the most important criteria...

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