POWERFUL CRM DIALER

Connect+ CRM dialer is a step ahead of any standard CRM Offering. It provides users with the power of CRM tools with different modules like Sales, Marketing & Support, loaded with Voice Call & Video Chat with Customers at a Click of a button. The best part of this solution is that it captures all the data related to Customer data points from Voice File recordings to Video Chat recordings. The Entire Lifecycle of a Customer Relationship Management Process is captured in Connect+ that can be used for performance metrics, audit, or quality purposes.
Haloocom launched Connect+ with a vision to make it affordable, easy to use, feature-loaded for a Startup to an SME.

CRM Modules

- Lead Management
- Billing Management
- Contract Management
- Document Management
- Real-time Dashboard
- Social Media Integration

- Campaign Management
- Budget, RoI Tracker
- Newsletter Management
- Email Management
- Social Media Integration
- Realtime Dashboard

- Case Management
- Project Management
- Knowledgebase
- Email Notification
- Social Media Integration

- Meetings, VC, Calls Management
- Task Management
- Notes Management
- Scheduler & Reminder

Features

Voice Call

Initiate Call directly from Connect+ CRM.
Get Inbound Call Customer data Pop Up.
IVR with Multiple Queue Management.
Predictive Dialing.
Robo Voice Calling.

Video chat

Initiate Video Chat directly from Connect+ CRM
Web-based – No Additional App to be installed
Video Chat Recordings
End to End Encryption with Enhanced Security Settings

Social Media

Whatsapp Chat Integration
Whatsapp Chat BOT Integration
Facebook Leads/Contact Integration
Instagram Leads/Contact Integration
Indiamart, Justdial, Yellowpages Integration

POWERFUL CRM DIALER

CRM Modules

SALES

MARKETING

SUPPORT

ACTIVITIES

Features

Voice Call

Video chat

Social Media

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Company

Services

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