POWERFUL CRM DIALER
Connect+ CRM dialer is a step ahead of any standard CRM Offering. It provides users with the power of CRM tools with different modules like Sales, Marketing & Support, loaded with Voice Call & Video Chat with Customers at a Click of a button. The best part of this solution is that it captures all the data related to Customer data points from Voice File recordings to Video Chat recordings. The Entire Lifecycle of a Customer Relationship Management Process is captured in Connect+ that can be used for performance metrics, audit, or quality purposes.
Haloocom launched Connect+ with a vision to make it affordable, easy to use, feature-loaded for a Startup to an SME.
CRM Modules
- Lead Management
- Billing Management
- Contract Management
- Document Management
- Real-time Dashboard
- Social Media Integration
- Campaign Management
- Budget, RoI Tracker
- Newsletter Management
- Email Management
- Social Media Integration
- Realtime Dashboard
- Case Management
- Project Management
- Knowledgebase
- Email Notification
- Social Media Integration
- Meetings, VC, Calls Management
- Task Management
- Notes Management
- Scheduler & Reminder
Features
Voice Call
- Initiate Call directly from Connect+ CRM.
- Get Inbound Call Customer data Pop Up.
- IVR with Multiple Queue Management.
- Predictive Dialing.
- Robo Voice Calling.
Video chat
- Initiate Video Chat directly from Connect+ CRM
- Web-based – No Additional App to be installed
- Video Chat Recordings
- End to End Encryption with Enhanced Security Settings
Social Media
- Whatsapp Chat Integration
- Whatsapp Chat BOT Integration
- Facebook Leads/Contact Integration
- Instagram Leads/Contact Integration
- Indiamart, Justdial, Yellowpages Integration
