Premium & Efficient Call Center Software

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Business Cloud Service

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On-Premise Service

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Complete Call Center Software for your inbound calls and outbound call campaigns.Haloo Connect has latest features such as Call Recording, IVRS, Broadcasting and many more that will improve the productivity of your Contact Centers by 75%.

Increase Productivity Up to 3x

Increase Operational Efficiency

24/7 Support

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Cost Optimization

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Customer Satisfaction

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System Efficiency

TOP FEATURES OF OUR CALL CENTER SOFTWARE

Haloo Connect is the most advanced Call Center Software in the market with latest features. Our features are designed to maximise the productivity of your call centre operators and helping them improve focus on converting those calls.

Predictive Dial Out Algorithm

High Density Call Queue Mgmt

Live Report Dashboard with Notifications

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Call Recording

Sticky Agents

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WhatsApp Notifications

Auto MIS Mail Notifications

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Integrated Instant Chat

Robo Calling with LCR

Business Cloud Service

UCaaS – Unified Communication as a Service

Haloocom’s Business Cloud Solution offers End to End Managed service for Contact Centres. We can setup the entire Call centre (Inbound | Outbound | Blended) in less than 48 hours for agents ranging from 10 to 10000. Features like Haloocom’s Global Media transcoders & WAF for premium plans ensures Data Encryption.

High Availability

99.99%** Service uptime throughout with High Availability dedicated support channel.

Data Security

Dedicated instance to ensure your data is always safe & secure.

API & Integrations

Haloocom has over 50+ ready APIs for you to integrate Telephony with your CRM/ERP/Ticketing system or any collaboration tools.

Haloocom’s Business Cloud Services is Transforming Traditional Office Telephony setup : A Boon for Work From Home Workforce?

On-Premise Service

The Entire Product at your Office

We have range of products starting with 10 to 240 agents – with an option to upgrade to another 1024 agents, that can be implemented within your office/premises network. Haloocom has set 50+ predefined APIs for swift integration with any third party application, like CRM, ERP, Ticketing application.

OUR PRODUCTS 

 

Get your contact centre started in minutes. Zero Investment, No location restriction. 5 to 500 agents.

Suitable for Contact Center with 60 Agents – Inbound | Outbound | Blended.

Starter Kit for any Contact Center Up to 10 Agents – Inbound | Outbound | Blended.

Suitable for High Performance Contact Center with 120 Agents – Inbound | Outbound | Blended.

Suitable for growing Contact Center Up to 30 Agents – Inbound | Outbound | Blended.

Suitable for High Performance Contact Center with 240 Agents – Inbound | Outbound | Blended.

CRM INTEGRATION WITH CALL CENTER SOFTWARE

NOW INTEGRATE YOUR OFFICE APPLICATION SUITES WITH HALOO CONNECT CALL CENTER SOFTWARE

Haloocom CRM integration can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.

ADDING & GROWING

Countries Served

Clients Served

Agents Served

Work From Home Agents Served

Do you want a WORK FROM HOME Solution for your agents?

Our Presence :

Haloocom has 2 state of the art Global Technical Support Centers that operate round the clock 24×7. Our centers are located in India and Qatar.

100+ Happy Customers served by the Corporate Group

Reach Us

Call us or Mail us anytime, we are here to assist you 24×7.

+91-9972732222

+91-9820142730

+974 – 55840915

+1 254 433 4867

enquiry@haloocom.com
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