Complete Call Center Dialer Software for your inbound calls and outbound call campaigns.Haloo Connect has latest features such as Call Recording, IVRS, Broadcasting and many more that will improve the productivity of your Contact Centers by 75%
Increase Operational Efficiency
24/7 Support
Increase Productivity Up to 3x
Social Media Integration
Boost Your Business Communication with Haloocom’s Integration with Social Media
Are you tired of juggling multiple social media platforms to stay connected with your team and clients? Haloocom’s latest integration with social media is here to streamline your business communication.
With this integration, you can now send and receive messages, images, and documents from various social media platforms within Haloocom’s unified communication platform. Say goodbye to switching between different apps to manage your social media interactions. Everything you need is conveniently located in one place.
Top Features Of Our Call Center Dialer Software
Haloo Connect is the most advanced Call Center Dialer Software in the market with latest features. Our features are designed to maximise the productivity of your call centre operators and helping them improve focus on converting those calls.
Predictive Dial Out Algorithm
WhatsApp Notifications
Video Calling
Call Recording
Sticky Agents
High Density Call Queue Management
Auto MIS Mail Notifications
Live Report Dashboard with Notifications
Business Cloud Service
UCaaS – Unified Communication as a Service
Haloocom’s Business Cloud Solution offers End to End Managed service for companies. We can set up the entire business phone system in less than 48 hours for extensions ranging from 10 to 10000. Features like Haloocom’s Global Media transcoders & WAF for premium plans ensure Data Encryption.
High Availabilty
99.99%** Service uptime throughout with High Availability dedicated support channel.
Data Security
Dedicated instance to ensure your data is always safe & secure.
API & Integration
50+ ready APIs to integrate Telephony with you CRM/ERP/ Ticketing system or any collaboration tools..
Haloocom’s Business Cloud Services Is Transforming Traditional Office Telephony Setup : A Boon For Work From Home Workforce
On-Premise Service
The Entire Product at your Office
We have a range of products starting with 50 to 1024 extensions, that can be implemented within your office/premises network, allowing you to integrate with your existing EPABX. Give your existing infrastructure the wings with the latest features, which will also lead to huge cost savings.
Our Products
Connect UCaaS Series
Get your contact centre started in minutes. Zero Investment, No location restriction. 5 to 500 agents.
Connect 10
Starter Kit for any Contact Center Up to 10 Agents – Inbound | Outbound | Blended.
Connect 30
Suitable for growing Contact Center Up to 30 Agents – Inbound | Outbound | Blended.
Connect 60
Suitable for Contact Center with 60 Agents – Inbound | Outbound | Blended.
Connect 120
Suitable for High Performance Contact Center with 120 Agents – Inbound | Outbound | Blended.s
Connect 240
Suitable for High Performance Contact Center with 240 Agents – Inbound | Outbound | Blended.
Crm Integration With Call Center Software
Now integrate your office application suites with haloo connect call center dialer software integration can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.
Adding & Growing
FAQ's
It is a complete call center dialer software solution for inbound, outbound and blended contact centers of all sizes. It helps improve agent productivity.
Key features include predictive dialing, call recording, IVR, real-time dashboard, WhatsApp integration, CRM integration, call routing, analytics etc.
Connect is available in UCaaS models like Connect 10, 30, 60, 120, 240 for 5-500 agents. On-premise versions are also available from 50-1024 extensions.
Connect UCaaS is cloud-based and can be setup instantly. On-premise versions integrate with your existing phone system.
Popular CRM systems can be integrated with Connect.
Yes, every call can be recorded for quality and compliance. Recordings are easily retrievable.
The live dashboard provides real-time reports on performance KPIs like call volumes, wait times etc.
Automated dialing, call routing, CRM integration etc. improve agent focus leading to 3X productivity.
Skills-based, geo-based, priority-based routing ensures optimal call distribution.
24/7 expert support is provided via phone, email, and chat along with training and onboarding.
Yes, a 14-day free trial can be requested through their website with no obligations.
