Premium & Efficient Call Center dailer software

Business Cloud Service

On-Premise Service

Complete Call Center Dailer Software for your inbound calls and outbound call campaigns.Haloo Connect has latest features such as Call Recording, IVRS, Broadcasting and many more that will improve the productivity of your Contact Centers by 75%.

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Increase Productivity Up to 3x

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Increase Operational Efficiency

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24/7 Support

Cost Optimization

Customer Satisfaction

System Efficiency

TOP FEATURES OF OUR CALL CENTER DAILER SOFTWARE

Haloo Connect is the most advanced Call Center Dailer Software in the market with latest features. Our features are designed to maximise the productivity of your call centre operators and helping them improve focus on converting those calls.

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Predictive Dial Out Algorithm

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WhatsApp Notifications

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Video Calling

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Call Recording

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Sticky Agents

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High Density Call Queue Mgmt

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Auto MIS Mail Notifications

Integrated Instant Chat

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Live Report Dashboard with Notifications

Business Cloud Service

UCaaS – Unified Communication as a Service

Haloocom’s Business Cloud Solution offers End to End Managed service for Contact Centres. We can setup the entire Call centre (Inbound | Outbound | Blended) in less than 48 hours for agents ranging from 10 to 10000. Features like Haloocom’s Global Media transcoders & WAF for premium plans ensures Data Encryption.

High Availability

99.99%** Service uptime throughout with High Availability dedicated support channel.

Data Security

Dedicated instance to ensure your data is always safe & secure.

API & Integrations

Haloocom has over 50+ ready APIs for you to integrate Telephony with your CRM/ERP/Ticketing system or any collaboration tools.

Haloocom’s Business Cloud Services is Transforming Traditional Office Telephony setup : A Boon for Work From Home Workforce?

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On-Premise Service

The Entire Product at your Office

We have range of products starting with 10 to 240 agents – with an option to upgrade to another 1024 agents, that can be implemented within your office/premises network. Haloocom has set 50+ predefined APIs for swift integration with any third party application, like CRM, ERP, Ticketing application.

OUR PRODUCTS

Haloo Connect is the complete Call Center Dailer software solution that is designed to suit both inbound, outbound and blended contact centres. Whether you are a contact center with 1000s of agents or a rapidly growing call center with 5 agents, Haloo Connect will cover all your needs.

Get your contact centre started in minutes. Zero Investment, No location restriction. 5 to 500 agents.

Suitable for Contact Center with 60 Agents – Inbound | Outbound | Blended.

Starter Kit for any Contact Center Up to 10 Agents – Inbound | Outbound | Blended.

Suitable for High Performance Contact Center with 120 Agents – Inbound | Outbound | Blended.

Suitable for growing Contact Center Up to 30 Agents – Inbound | Outbound | Blended.

Suitable for High Performance Contact Center with 240 Agents – Inbound | Outbound | Blended.

CRM INTEGRATION WITH CALL CENTER SOFTWARE

NOW INTEGRATE YOUR OFFICE APPLICATION SUITES WITH HALOO CONNECT CALL CENTER DAILER SOFTWARE

Haloocom CRM integration can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.

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