Frequently Asked Questions

UCaaS integrates various communication tools like voice, video, messaging, and conferencing into a single platform. It streamlines communication across teams and clients while reducing infrastructure costs.

Haloocom’s cloud-based solutions eliminate the need for expensive hardware and infrastructure, reducing operational costs by up to 75%​.

Haloocom’s services are implemented quickly, with minimal setup required. Most services, including the PBX system, can be up and running within hours​.

Yes, Haloocom offers comprehensive work-from-home solutions, particularly for contact centers, enabling seamless communication for remote teams

PBX (Private Branch Exchange) is an internal communication system, while VoIP (Voice over Internet Protocol) allows phone calls over the internet, often at a lower cost​.

Haloocom has strong security protocols in place, including encryption and monitoring to ensure the integrity of the communications system​.

Haloocom’s platform is designed to work on various devices, including IP, analog, and GSM phones, as well as mobile devices, making it highly flexible for diverse workplaces​.

Haloocom can integrate seamlessly with existing CRMs, email systems, and other third-party tools to ensure smooth operations and data flow​.

No, Haloocom operates on a subscription-based model with a 100% Opex (operational expense) structure, meaning there are no large upfront costs​.

Haloocom’s solutions are versatile and can be used across various industries, including telecom, healthcare, finance, retail, and media​.

Haloocom offers 24/7 customer support with dedicated technical teams in India and Qatar to address any issues promptly​.

Haloocom’s AI voice bot can handle customer inquiries in multiple languages, offering automated customer support without human intervention​.

Yes, Haloocom offers integrated video conferencing solutions to enhance team collaboration, powered by Bluejeans​.

Hexa is Haloocom’s AI-driven communication hub, combining multiple communication channels like WhatsApp, Facebook, and Telegram into a single platform​.

The cost varies based on the scale and services selected, but Haloocom’s subscription-based pricing model ensures businesses only pay for what they need​.