Haloocom Enterprise AI Services – Code of Conduct
Building Trust with Responsible AI
Applies to All AI Services
This unified Code of Conduct applies to all current and future AI-driven services offered by Haloocom, including:
HEXA AI – Multilingual Voice Bot
AI-Powered IVR and Automation
Speech-to-Text and Text-to-Speech Services
Generative AI Solutions
It replaces all previously issued service-specific codes and is structured to align with evolving regulations such as the EU AI Act.
What This Code Covers
The Code defines the key responsibilities that customers must follow to:
Promote ethical use of AI
Ensure data privacy and user safety
Prevent misuse in sensitive or harmful contexts
Comply with legal and regulatory standards
Core Principles
✅ Legal & Ethical Compliance
Customers must adhere to all applicable laws, including AI regulations and data protection acts.
✅ Transparency in AI Use
Users must be made aware when they are interacting with AI systems.
✅ No Harmful Applications
Haloocom AI cannot be used for fraud, discrimination, harassment, misinformation, or unauthorized data access.
✅ Human Accountability
AI systems should be used with appropriate oversight. Critical decisions should remain under human control.
Why This Code Matters
By following this Code, you help build a responsible AI ecosystem that:
Enhances trust among users
Meets legal requirements
Reduces risk of misuse
Supports sustainable innovation
