CALLING SOFTWARE

All the options you need in an exceedingly call centre software package to expeditiously manage your client call centre on the cloud – IVR, decision recording, routing & additional. No additional combating ancient systems like EPABX.

Our career Center software package provides:

Call Recording
Our call centre software package permits you to record calls, monitor them and build higher business choices. Helps in coaching agents, client dispute resolution and taking information-driven business choices to supply good customer expertise.

Analytics
Think Google Analytics for your calls with our calling software package. Get careful analytics on all the campaigns you run with data on the standing of every decision and SMS. hear client feedback and improve your product/service mistreatment decision recordings, out there in your inbox

Automated decision and SMS
You can build machine-driven IVR calls to trace promoting ROI, collect client feedback, make sure COD orders, etc.

Missed decision Services
Missed decision to urge a service could be a terribly effective means of doing business. it’s additionally an unbelievably great tool for purchasers. raise your purchasers to offer an incomprehensible decision to variety and customise the response to fit your business.

Call Routing
Our automatic decision distributor calling software package routes call supported heaps of conditions like time of the day a client calls, the earth science a client is looking from or maybe the customer agency is calling software package.

Any business, with a client-facing team, that desires to contour client communication. A client support call centre up to five hundred agents will use Haloocom for calling software.

Set up a calling software in minutes. Add co-workers, produce a decision flow and you’re sensitive to go! Add/remove agents, virtual numbers and increase or decrease the number of calls without fear regarding the infrastructure. Add/remove agents, virtual numbers and increase or decrease the number of calls without fear regarding the infrastructure. No payment on infrastructure came upon or maintenance.

Haloocom Specialises in providing complete Enterprise Telephony solutions and also have extensive IP PBX solutions. Look into our GSM Gateway and Predictive Dialer solutions to get a complete overview of Business Communication package.

Haloocom team specializes in bringing products services that can save your company tons of money, with Superior & latest features.  The Executive Management Team alone brings in more than 80 years of combined experience in Telecom. If you are looking to implement Call Software in your premises, you are at the right place.

Our Presence :

Haloocom has 2 state of the art Global Technical Support Centers that operate round the clock 24×7. Our centres are located in India and Qatar. Your customer support needs are completely covered