Haloocom - 2 3

Improve Contact Center Efficiency with Text-to-Speech Technology.

What is Text to Speech (TTS)? Text-to-speech technology, or TTS, translates written words instead than just the text. extensively utilized for access for people with disabilities, educational materials, and other contexts. It offers a flexible way to achieve efficient communication.TTS is also finding more and more use in contact center technologies, where it can aid […]

Improve Contact Center Efficiency with Text-to-Speech Technology. Read More »

Haloocom - 1 3

Hexa’s Contact Center Integration for Facebook, WhatsApp, and Telegram

WhatsApp, Facebook, Telegram: How Hexa’s Social Media Integration Can Boost Contact Center Performance. It is now critical to maintaining a relationship with customers via their preferred social media channels has become essential in the ever-changing world of customer service. The most well-known social media platforms, Facebook, WhatsApp, and Telegram, are all integrated into Hexa’s contact

Hexa’s Contact Center Integration for Facebook, WhatsApp, and Telegram Read More »

Haloocom - Hexa Power

HEXA AI Robo: Enhance Customer Experience in Contact Center

The article explores how Hexa AI Robo revolutionizes the customer experience, driving global business growth through efficient digital platforms and effective communication. Hexa offers an innovative cloud-based contact center solution powered by artificial intelligence to help companies deliver exceptional customer Experience. Hexa’s AI robo automatically handles 70% of inbound calls, allowing users to build interactive

HEXA AI Robo: Enhance Customer Experience in Contact Center Read More »

Haloocom - Hexa IVR Haloocom

HEXA AI IVR: Improve Customer Experience with Inbound Voice Bot, No DTMF, Just Voice Responses.

HEXA AI-powered IVR systems improve customer experience by providing pre-programmed options and responses, addressing the limitations of traditional IVR systems, ultimately increasing customer happiness and overall business performance. What is Hexa AI IVR? HEXA AI IVR systems utilize advanced technology, including speech recognition, to improve customer experience and streamline services. These systems reduce wait times,

HEXA AI IVR: Improve Customer Experience with Inbound Voice Bot, No DTMF, Just Voice Responses. Read More »

Haloocom - Social Media integration

10 Reasons to Integrate Social Media With Contact Center

The requirement for smooth integration across multiple channels has become critical in the dynamic world of corporate communication. customers are interacting with businesses on social media to voice concerns about Contact Center Service or to share their positive experiences. The company in question is losing out on a great chance to join the trend if

10 Reasons to Integrate Social Media With Contact Center Read More »

Haloocom - Hexa

Haloocom’s Hexa Cloud-Based Contact Center Solution

Customer engagement is the key to success in the fast-paced world of business. Businesses from all sectors are looking to new and creative ways to improve customer interactions, cutting-edge solutions, boost productivity and give client interactions a customized touch.  The AI-powered cloud-based contact center solution from Haloocom, called Hexa, is leading this revolution by Providing

Haloocom’s Hexa Cloud-Based Contact Center Solution Read More »

Haloocom - ai powered robo call services

Haloocom: AI-ROBO Case Study

Haloocom’s Exceptional AI powered ROBO Call Services for India’s Leading Fintech company with Connect 6.0 AI ROBO Software A leading financial organization, recognized the importance of optimizing its communication strategies to enhance customer outreach. To achieve this, they engaged Haloocom, a renowned communication solutions provider, to implement their Connect 6.0 AI ROBO software. Haloocom not

Haloocom: AI-ROBO Case Study Read More »

Haloocom - Sentiment analysis

Enhancing Call Center Operations with Sentiment Analysis

In today’s fast-paced business world, call centers play key role in customer service and support. To stay ahead in the game, businesses are increasingly turning to advanced technologies like sentiment analysis. This powerful tool is transforming call centers into customer insight superstars, providing a multitude of benefits that go beyond basic customer satisfaction. In this

Enhancing Call Center Operations with Sentiment Analysis Read More »

Haloocom - Journey from 1

Ozontel to Haloocom: Migration Case Study Driving Customer-Centricity through Agile Execution

Haloocom, a premier provider of cutting-edge communication solutions, exemplifies its commitment to customer satisfaction by valuing client feedback and actively incorporating it into product development. This management case study showcases Haloocom’s exceptional collaboration with a leading HR & Financial services company, that was using Ozontel (cloud-based Telephony) services in the past, wished to enhance the

Ozontel to Haloocom: Migration Case Study Driving Customer-Centricity through Agile Execution Read More »

Haloocom - Fair Email Marketing

Introducing FAIR EMAIL The Future of Cost-Effective Email Marketing Solutions by Haloocom

Effective customer communication is crucial in a digital environment that is continually expanding. This has led to the increase of email marketing services, each trying to provide the best solution for businesses. In this competitive market a best solution for the marketers is here – Fair Email, brought to you by Haloocom. This groundbreaking email

Introducing FAIR EMAIL The Future of Cost-Effective Email Marketing Solutions by Haloocom Read More »