Voice broadcasting software is a powerful tool that enables businesses to deliver pre-recorded messages to a large number of people simultaneously. It is an automated system […]

Introduction Holi is a festival of colours and joy that brings people together. It is a time when friends, family, and loved ones come together to […]

We are excited to share insights about the exponential growth of cloud communication platforms between 2020-2030. While it is commonly believed that the pandemic accelerated the […]

A comprehensive manual on utilizing CTI Computer Telephony Integration (CTI) solutions have revolutionized the way businesses interact with their customers. With the right CTI solution, businesses […]

Call centre services play a crucial role in building a loyal customer base. As happy customers enhance a company’s image and brand loyalty, call centre operations […]

Nowadays, voice bots have rapidly gained popularity in the business world due to the application of artificial intelligence. All of these are artificial intelligence-based software that […]

Waiting in line can be frustrating, even for something as exciting as a roller coaster ride at an amusement park. So, it’s no surprise that waiting […]

Considering starting a new business phone system? There are numerous options available, with IP PBX being just one of them. If you currently have a PBX, […]

What is a Predictive Dialer? A predictive dialer is an advanced call center technology that automates the process of dialing phone numbers and connecting calls to […]