Automated Call Center Software in nigeria

Haloocom premium featured call center software solution to support & improve your Customer Experience.

HALOOCOM CALL CENTER SOFTWARE IN NIGERIA

Choose What your business needs

ON-PREMISE SERVICE

The Entire Product at your Office

We have a range of products starting with 10 to 240 agents – with an option to upgrade to another 1024 agents, that can be implemented within your office/premises network. Haloocom has set 50+ predefined APIs for swift integration with any third-party application, like CRM, ERP, Ticketing application.

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BUSINESS CLOUD SERVICE

UCaaS – Unified Communication as a Service

Haloocom’s Business Cloud Solution offers End End Managed service for Contact Centres. We can set up the entire Call center (Inbound | Outbound | Blended) in less than 48 hours for agents ranging from 10 to 10000. Features like Haloocom’s Global Media transcoders & WAF for premium plans ensure Data Encryption.

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WORK FROM HOME SOLUTION

Work from home solution

In the wake of COVID-19, a lot of companies aren’t able to run their operations. With WFH Solution from Haloocom. This enables your employees to work with their smartphones and laptops from their remote places.

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TOP FEATURES OF OUR CALL CENTER SOFTWARE

Haloo Connect is the most advanced Call Center Software in Nigeria with the latest features. Our features are designed to maximize the productivity of your call center operators and helping them improve focus on converting those calls.

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Predictive Dial Out Algorithm

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High Density Call Queue Mgmt

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Live Report Dashboard with Notifications

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Call Recording

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Sticky Agents

WhatsApp Notifications

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Auto MIS Mail Notifications

Integrated Instant Chat

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Robo Calling with LCR

CRM INTEGRATION WITH CALL CENTER SOFTWARE

NOW INTEGRATE YOUR OFFICE APPLICATION SUITES WITH HALOO CONNECT CALL CENTER DAILER SOFTWARE

Haloocom CRM integration can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.

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integrate office app suites to call center software

BONELA BOTSWANA

by haloocom | March 2, 2021 | Connect 4.0 | 0 Comments

Haloocom is privileged to be the Communication partner for a NGO - BONELA. NGO's plays an important role in helping out the common man with their rightful demands and also try to help needy people in every possible way. Non – Governmental Organization were there since...

The vast influence of Artificial Intelligence in Telecom industries

by haloocom | February 26, 2021 | Connect 4.0 | 0 Comments

Artificial intelligence plays an important role in almost all the industries today, from its application in the medical field, marketing, and advertising, finance, AI has all the fields covered in the current world. The Telecom industry is partially dependent on...

The future that will out-smart humans

by haloocom | February 15, 2021 | Connect 4.0 | 0 Comments

Machine LearningMachine learning is a branch of artificial intelligence (AI) that is built on algorithms and based on the idea that systems can learn from data that identify patterns and make complex decisions effortlessly without any human intervention. Machine...