AUTOMATED CALL CENTER SOFTWARE IN NIGERIA

HALOOCOM PREMIUM FEATURED CALL CENTER SOFTWARE SOLUTION TO SUPPORT & IMPROVE YOUR CUSTOMER EXPERIENCE.

HALOOCOM CALL CENTER SOFTWARE IN NIGERIA

Choose What your business needs

ON-PREMISE SERVICE

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The Entire Product at your Office

We have a range of products starting with 10 to 240 agents – with an option to upgrade to another 1024 agents, that can be implemented within your office/premises network. Haloocom has set 50+ predefined APIs for swift integration with any third-party application, like CRM, ERP, Ticketing application.

BUSINESS CLOUD SERVICE

UCaaS – Unified Communication as a Service

Haloocom’s Business Cloud Solution offers End End Managed service for Contact Centres. We can set up the entire Call center (Inbound | Outbound | Blended) in less than 48 hours for agents ranging from 10 to 10000. Features like Haloocom’s Global Media transcoders & WAF for premium plans ensure Data Encryption.
Cloud based call center

WORK FROM HOME SOLUTION

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Work from home solution

In the wake of COVID-19, a lot of companies aren’t able to run their operations. With WFH Solution from Haloocom. This enables your employees to work with their smartphones and laptops from their remote places.

TOP FEATURES OF OUR CALL CENTER SOFTWARE

Predictive Dial Out Algorithm

High Density Call Queue Mgmtm

Live Report Dashboard with Notifications

Call Recording

Sticky Agents

WhatsApp Notifications

Auto MIS Mail Notifications

Integrated Instant Chat

CRM INTEGRATION WITH CALL CENTER SOFTWARE

NOW INTEGRATE YOUR OFFICE APPLICATION SUITES WITH HALOO CONNECT CALL CENTER DAILER SOFTWARE

Haloocom CRM integration can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.

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ADDING & GROWING

COUNTRIES SERVED
0
CLIENTS SERVED
0 +
AGENTS SERVED
7000 K+
WFH AGENTS SERVED
1000 K+

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