- cxotoday
Remember that sinking feeling when you face a labyrinthine government website for a simple task like renewing your passport? You’re not alone! A whopping 73% of indians, (according to a 2023 nasscom survey), found online government services confusing and time-consuming. This often leads to citizens relying on agents, friends, or worse, neglecting essential government interactions altogether.
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- ABP News Bureau
An innovative AI voicebot, Hexa, has been launched with the aim to revolutionise customer service for businesses without the hindrance created by language barriers. The voicebot, developed by Haloocom, is capable of understanding and responding in six major Indian languages namely Hindi, Tamil, Malayalam, Telugu, and Kannada.
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- businessworld.in
As artificial intelligence (AI) continues its ground in terms of pervasive influence on businesses, a pressing concern emerges regarding the security and reliability of its services. This debate has ignited after a recent controversial incident involving Google’s AI service, Gemini.
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- cxotoday.com
Haloocom has unveiled Hexa, an innovative AI voicebot designed to revolutionise customer service for businesses across diverse Indian demographics. Hexa is capable of understanding and responding in six major Indian languages: Tamil, Telugu, Kannada, Hindi, Malayalam, and English.
Read more.
- indiaherald.com
An innovative AI voicebot, Hexa, has been launched to revolutionize customer service for businesses without the hindrance created by language barriers. The voicebot, developed by Haloocom, is capable of understanding and responding in six major indian languages namely Hindi, Tamil, Malayalam, Telugu, and Kannada. Read more.
-bloomTv
Haloocom's HEXA deliberately opted for a different approach, leveraging Natural Language Processing (NLP) and Automatic Speech Recognition (ASR) technologies for its AI voicebot solution, says CEO
-britishnewsnetwork.com
New Delhi [India], October 26 (ANI/India PR Distribution): On October 14th, 2021, the International Trade Council Awarded Haloocom as the Top Placer under the Information Technology Category. Winning an Award with the International Trade Council is no small feat.Read more.
-reportlinker.com
Major players in the audio communication monitoring market are NICE, Cisco, IBM, Enghouse Interactive, Google, AudioCodes, Integrated Research, Martello Technologies, Nuance Communication, Tata Communications Ltd., Intelligent Voice Ltd., Fonetic Solutions, Nexidia, Behavox Ltd., Nectar Services Corporation, Nugen Audio, Ameyo, Avaya, Veritone, Relativity, PathSolutions, Empirix, Genesys, Vyopta, Elastix, Dashbase, Ribbon Communications, Deepgram, Haloocom, Toku, and Servetel.Read more.
-expresscomputer.in
Levis Wilson, CEO of Haloocom Technologies Pvt Ltd, emphasizes the growing demand for exceptional customer service in the global call center outsourcing market, which is expected to reach USD 429.8 billion by 2028. The Asia Pacific region is particularly thriving, employing 44% of the global workforce. AI chatbots are projected to reduce labor costs in contact centers by $80 billion by 2026..... Read more.
-economictimes.indiatimes.com
Chatbots are revolutionizing contact centers, reducing operational costs and improving efficiency. The Indian market for agentless contact centers is expected to reach USD 347.9 million by 2027, with chatbots saving £2.2 million annually and reducing call center volume in the UK and US. AI-ROBO and XCaas platforms are facilitating futur... Read more.
-government.economictimes.indiatimes.com
Given India's linguistic diversity, with 22 official languages and numerous regional dialects, the support lines often leave customers in utter despair due to hindered communication flow. With AI chatbots taking charge of most of the customer care these days, communication is restricted mostly to the English language, aggravating the customer frustration instead of solution. Read more.
-government.economictimes
Government projects, especially those involving citizen services, demand a seamless and efficient communication infrastructure. The agentless contact center model, driven by AI technologies such as ) and machine learning, presents a compelling solution. By automating routine interactions, these platforms can significantly reduce operational costs and improve overall efficiency. Read more.
                        -cxotoday.com
The global call center outsourcing market is poised to reach a staggering USD 429.8 billion by 2028, driven by an insatiable demand for exceptional customer service, the widespread adoption of cloud-based call center solutions, and an increasing inclination toward outsourcing call center operations. According to a 2022 Statista report, the industry employs over 17 million people globally, with Asia Pacific leading call center employment, accounting for 44% of the global workforce.Read more.
Haloocom in the Cover Page & Cover Story, Exclusively at CIOReviewIndia Read the Exclusive Interview of the CEO of Haloocom – Levis Wilson..
CIOReviewIndia Recognizes Haloocom In Annual Roll Of Honor As “20 Most Promising Enterprise Communication Solution Providers – 2020”.