Smart City Mission is the Government of India’s initiative to equip 100 cities in the country with core infrastructure and upgrade the quality of life by harnessing information and communication technologies in service delivery and resource consumption. Prime Minister Narendra Modi Launched the “100 Smart Cities Mission” on 25 June 2015. PATNA is one of those cities. It mainly aims at :
HALOOCOM is proud to be a part of PATNA SMART CITY in their SOLID WASTE
High availability helpline number for complaint registration
Haloocom offered its Connect Helpline solution with inbuilt Telephony capabilities. The toll-Free helpline was set up. The background of the caller was captured in the form of Local Citizens. A bar code is placed in each and every house where the Municipality workers have to collect the garbage on a daily basis and scan the bar code. When there is a problem in the bar codes or complaints with the workers or any unsatisfied action to be seen by the local citizen, they make a call. According to the caller’s issues, the agent decides the next course of action by giving a solution in the call or by giving a call back later.