VOIP Telephony in India- Finally Gets a Nod
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How Amazon is targeting 15 Seconds Response time with May Day
Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single-click support solution that lets users work with a remote tech support representative to solve problems with their tablets.
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Video Calling Customer Assistance with Filing Taxes? We Suggest Sticking with Bots
While the reasons for fearing the former are well established and universal among humans, the fear of taxes stems partly from the concern that we’ll get it wrong, and find ourselves in debt and legal trouble.
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