PREDICTIVE DIALER

Haloocom – India’s Leading Predictive Dialer Provider

Now automatically dial up People who are ready to pick up your calls, eliminating inefficiencies and enhancing performance of your Contact Centers. Contact us to implement most advanced Predictive Dialer solution Provider in India.

Complete setup in the matter of Hours

Get your whole Voice Logger infrastructure up and running in a matter of hours.

Highest Quality Hardware

Haloocom Voice Logger provides you with the Highest Quality Hardware that will have a low chance of breakdown during the entire time of operations.

Cost Effective

Highly cost-effective communication solution that can be easily scaled according to your growing business needs.

A Predictive dialer is associate outward-bound occupation system that mechanically dials from an inventory of phone numbers. Like alternative styles of autodialers (also referred to as robot dialers), automatic dials decision numbers mechanically and might facilitate agents screen for busy signals, voicemail, no-answers and disconnected numbers.

So what sets predictive dialers with the exception of alternative automatic dialers? Their ability to utilize decision metrics to predict the instant once human agents are accessible to create consequent call. Another distinctive feature of predictive dialer software is that they dial multiple numbers at the identical time. The goal is to decide the correct range of leads at the right time to make sure most agent utilization.

Haloocom - Predictive dialer 1

Sales Phone Predictive Dialer

Haloocom - Haloo Predictive dialer

Predictive dialers are around for around thirty years. They got their begin within the banking system and were used primarily for debt assortment functions. And whereas dialing mode began as hardware solutions, several corporations currently provide predictive dialer package that’s typically primarily based within the cloud. Hosted dialers are most popular by several corporations thanks to the very fact that they minimize up-front capital expenses and scale back IT prices. Some dialers will even integrate with CRMs like Salesforce.com so as to grant visibility into decision metrics.

How Do Predictive Dialers Work?

As the name implies, predictive dialers predict once agents are unengaged to take the consequent decision and so dial numbers on the agent’s behalf. The dialer uses algorithms to surmise the precise time that associate agent ought to be winding up with a decision and so dials another range. once operating properly, predictive dialers provide agents with a gradual stream of calls with a little-to-no period.

This can save agents and telemarketers tons of your time. as an example, manually dialing variety will take thirty seconds. And just one out of each 3 or four calls may get answered. however they will calculate the common length of a decision and therefore the average range of dials it takes to create affiliation and so optimize dialling to change agents to seamlessly move from one call to consequent.

Haloocom - Haloo Predictive dialer 1
Haloocom - predictve user

Who Uses Predictive Dialers?

Predictive dialers are habitually employed in marketing, research, debt assortment, and client service follow-up. additionally, some lead qualification agents use predictive dialing to maximise the number of your time they’ll pay on the phone with leads throughout outward-bound sales prospecting.

Since customer experience specialize in golf shot reps on the phone the maximum amount as attainable, they will not be effective for organizations commerce high-value things, or people who wish to make a superb client expertise, as they don’t leave any time for analysis between dials. For these corporations, a lead’s context is vital to having a productive speech communication, and thus a outbound sales might not be the correct answer.

How Effective Are Predictive Dialers?

There are numerous reports on the effectiveness of predictive dialers. once phone utilization could be a primary concern, they are shown to deliver dramatic results with enhanced customer experience. One study showed that predictive dialers will improve agent productivity by two hundred to three hundred p.c.

BENEFITS OF HALOOCOM PREDICTIVE DIALER

With Reliable and Great Support, our Predictive Dialer can provide the following advantages. 

Increase Productivity Up to 3x with

Increase Operational Efficiency

75% Cost Optimization

Almost Zero Cost for inter Office Network Calls

High Portability

Extensive Feature Set

Haloo Connect is the most advanced Call Center Dailer Software in the market with latest features. Our features are designed to maximise the productivity of your call centre operators and helping them improve focus on converting those calls.

ADDING & GROWING

30
CLIENTS SERVED
10 K+
CLIENTS SERVED
30 %
CLIENTS SERVED

FAQ's

These solutions cater to businesses’ specific needs. It offers various call center dialers, including

Predictive Dialers: It automatically makes calls to multiple numbers.

manual Dialers: It allow agents to dial numbers manually.

Progressive Dialers:  Progressive dialers call from leads, waiting for the agent’s next call.

Haloocom’s call centre dialer is loaded with the following features:

  • Real-time campaign monitoring and analytics.
  • Advanced algorithms for agent utilization optimization.
  • Flexible call handling options.
  • Integration with CRM software.
  • Customizable dashboards and reports.
  • Call rescheduling, recording, and missed call reports.
  • Detailed customized fields.
  • Built-in CRM for easy customization.

Haloocom’s call center dialer is an automated service with features like bulk dialing, Live Monitoring, and customized fields. It uses intelligent algorithms to predict agent availability, improve outbound calling efficiency, and connect agents with customers efficiently.

Haloocom’s predictive dialer software enables businesses to collect call recordings for quality analysis, training, and dispute resolution. The cloud dialer allows for easy downloads from the dashboard, with storage durations adjustable. Call recordings can also be directed to your drive.

Yes, Haloocom provides customizable reporting dashboards for call center solutions, providing insights into agent performance, lead quality analysis, call trends, and campaign results. They also offer API integration for lead uploads and tailor-made fields for specific business processes.

We are the leading Predictive Dialer solutions provider in India, offering innovative and efficient solutions for optimizing outbound calling processes. Its advanced analytics and real-time monitoring help businesses enhance customer engagement, boost sales, and streamline communication. Haloocom is present in Mumbai, Delhi, Bangalore, Hyderabad, Pune, Gurgaon, and Chennai, With outreach partners in other Indian cities.

Ready to transform your contact center and take your business to the next level?

Contact us today to learn more about our IVR solutions, call center dialer systems, and how we can help you achieve your goals.

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