January 8, 2024

Hexa’s Contact Center Integration for Facebook, WhatsApp, and Telegram

WhatsApp, Facebook, Telegram: How Hexa’s Social Media Integration Can Boost Contact Center Performance. It is now critical to maintaining a relationship with customers via their preferred […]
December 13, 2023

HEXA AI Bot: Enhance Customer Experience in Contact Center

The article explores how Hexa AI Bot revolutionizes the customer experience, driving global business growth through efficient digital platforms and effective communication. Hexa offers an innovative […]
December 11, 2023

HEXA AI IVR: Improve Customer Experience with Inbound Voice Bot, No DTMF, Just Voice Responses.

HEXA AI-powered IVR systems improve customer experience by providing pre-programmed options and responses, addressing the limitations of traditional IVR systems, ultimately increasing customer happiness and overall […]