Call Center Dialer Explained

Call Center Dialer Explained

A call center dialer is a telephonic software that completely automates calling a set of telephonic numbers. The software completely eliminates the need for manual dialling and optimises outbound outreach process for your agents. Whether your’s is a large enterprise with thousands of employees or a small startup with only a handful of employees, having a call …

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Surprising IP PBX Features

Surprising IP PBX Features that you can Benefit from

A Private Branch Exchange is the spine of most modern businesses around the world. All the calls and communications go through the business telecommunication systems that have been set in place. Making reliability and quality specifications the most important criteria for selecting a PBX provider. But since the advent of IP Phones in the marketplace, …

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How Great Customer Service backed with Modern Technology can boost your business

 The Development of customer service department is not a priority for most companies. Widely considered to be a support function, they are mostly perceived as people who serve few but unhappy customers. Due to management’s general lax nature towards the department, they are often neglected and are the last to receive any technological upgrades. Modern …

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Haloocom helped CNN News18

Case Study: CNN News18 Election Counting Day

Summary CNN News18, India’s largest English News channel, was the only channel in India to cover all the counting centers during the 2019 election season. Making its general election counting broadcast the fastest and most reliable. To enable this feat, CNN News 18 had teamed with Haloocom as their official communication partner. Haloocom helped CNN …

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IP PBX Advantages

6 Reasons why you Should implement IP PBX for your Business today

Effective business communication is one of the main pillars for the success of a business. This is why many enterprises have given undue importance in implementing the latest and most effective communication technologies available. In this rapidly evolving market, IP PBX has emerged as the go-to technology for companies who want their office communication systems …

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WHAT IS IP PBX

What is an IP PBX? -(Complete Definitive Guide)

IP PBX (Internet Protocol Private Branch Exchange) In short, IP PBX is a central switching system for phone calls, video calls, email, fax, instant messaging, conferencing solutions, SMS, and mobile telephony within a business. The PBX handles internal traffic between stations and acts as a gatekeeper to the outside world. Internet Protocol Private Branch Exchange …

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