December 3, 2019
Call Center Software is a type of customer service software that helps customer agents access the right information at the right time. It helps you integrate […]
November 27, 2019
A call center dialer is a telephonic software that completely automates calling a set of telephonic numbers. The software completely eliminates the need for manual dialling and optimises […]
October 29, 2019
A Private Branch Exchange is the spine of most modern businesses around the world. All the calls and communications go through the business telecommunication systems that […]
July 29, 2019
The Development of customer service department is not a priority for most companies. Widely considered to be a support function, they are mostly perceived as people […]
July 20, 2019
Summary CNN News18, India’s largest English News channel, was the only channel in India to cover all the counting centers during the 2019 election season. Making […]
June 18, 2019
Effective business communication is one of the main pillars for the success of a business. This is why many enterprises have given undue importance in implementing […]
November 20, 2018
IP PBX (Internet Protocol Private Branch Exchange) In short, IP PBX is a central switching system for phone calls, video calls, email, fax, instant messaging, conferencing […]